Last updated: 2026-02-03

This Privacy Policy describes how ZardPunk (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from zardpunk.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the “Last updated” date.

 

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to:

• communicate with you,

• provide and improve the Services,

• comply with legal obligations,

• enforce applicable terms and policies,

• protect or defend the Services, our rights, and the rights of our users or others.

 

What Personal Information We Collect

When we use the term “personal information”, we mean information that identifies, relates to, describes, or can be associated with you. The categories and specific types of personal information we collect include:

 

Information We Collect Directly from You

Information that you submit to us through our Services may include:

• Basic contact details: name, address, phone number, email.

• Order information: billing address, shipping address, payment confirmation, email, phone number.

• Account information (if you create an account): username, password, and other account-related details.

• Shopping activity: items viewed, added to cart, added to wishlist (if available).

• Customer support: information you include when contacting us (for example via email or contact forms).

You may choose not to provide certain information, but doing so may prevent you from using some features of the Services (for example, completing checkout).

 

Information We Collect Through Cookies and Similar Technologies

We automatically collect certain information about your interaction with the Services (“Usage Data”). We do this using cookies, pixels, and similar technologies (“Cookies”). Usage Data may include:

• device information,

• browser information,

• network connection information,

• IP address,

• pages viewed and actions taken on the Site,

• approximate location inferred from IP address,

• other information related to how you access and use the Services.
  

Information We Obtain from Third Parties

We may obtain information about you from third parties who help us operate the Services, such as:

• companies supporting our ecommerce platform and store operations, including Shopify,

• payment processors (who collect and process payment information to complete transactions),

• shipping/fulfillment partners and carriers (to deliver your order),

• manufacturing and order-fulfillment service providers (who help produce, prepare, pack, and ship your order),

• service providers that help with analytics, fraud prevention, customer support, or marketing communications (depending on what we enable).

Any information we obtain from third parties is treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties or for their own policies and practices.

 

How We Use Your Personal Information

We use your personal information for the following purposes:

1) Providing Products and Services

We use your personal information to provide the Services and perform our contract with you, including to:

• process payments,

• fulfill orders,

• send transactional messages (order confirmations, shipping updates, return/exchange communications),

• create and manage your account (if applicable),

• arrange shipping, returns, and exchanges,

• enable you to post reviews (if enabled).

To fulfill and deliver orders, we may share order and delivery details (such as your name, shipping address, and, where needed for delivery, email address and/or phone number) with service providers involved in manufacturing, order fulfillment, and shipping, and we may receive shipping confirmations and tracking information.

We use manufacturing and order-fulfillment service providers to produce certain physical products. These providers receive the information necessary to manufacture, prepare, pack, ship, and handle order-related issues (for example, delivery problems, returns processing, or replacements) on our behalf.

2) Marketing and Communications

We may use your personal information to:

• send promotional communications (for example, newsletters) if you opt in where required, and/or where permitted by law,

• communicate about new products, offers, or updates.

You can opt out of marketing emails at any time by using the unsubscribe link in the email.

3) Security and Fraud Prevention

We use personal information to detect, investigate, or take action regarding suspected fraudulent, illegal, or malicious activity, and to protect the Services and our customers.

4) Improving the Services

We use personal information (including Usage Data) to understand how the Services are used and to improve performance, usability, and store operations.

 

Cookies

We use Cookies to operate and improve our Site, including to remember preferences, maintain sessions, run analytics, and (if enabled) measure marketing performance.

Most browsers accept Cookies by default, but you can remove or reject Cookies using your browser settings. Blocking Cookies may affect your user experience and some features may not work properly.

For general information about Cookies related to Shopify-powered stores, see Shopify’s cookies page: https://www.shopify.com/legal/cookies

 

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

• Service providers that perform services on our behalf (e.g., payment processing, IT/hosting, analytics, customer support, cloud storage, fraud prevention, manufacturing, order fulfillment, and shipping).

• Payment providers to process transactions and prevent fraud.

• Shipping and fulfillment partners to deliver your orders and handle returns (where applicable).

• Legal and compliance disclosures where required (e.g., to respond to lawful requests, enforce terms, protect rights and safety).

• Business transfers (e.g., merger, acquisition, reorganization) where permitted by law.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

 

User Generated Content

If the Services allow you to post reviews or other content publicly, any information you submit to a public area may be visible to others. Please avoid posting information you do not want to be public.

 

Third Party Websites and Links

Our Site may link to third-party websites or services. If you follow a link to a third-party site, you should review their privacy and security policies. We are not responsible for the privacy or security practices of third parties.

 

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children.

 

Security and Retention

No security measures are perfect, and we cannot guarantee absolute security. How long we retain personal information depends on why we collected it, including whether we need it to:

• provide the Services,

• comply with legal obligations (e.g., accounting/tax),

• resolve disputes,

• enforce agreements and policies.

 

Your Rights and Choices

Depending on where you live (including the EEA/UK), you may have rights regarding your personal information, including:

• Access: request a copy of the personal information we hold about you.

• Correction: request correction of inaccurate personal information.

• Deletion: request deletion of your personal information (subject to legal exceptions).

• Portability: request a copy of your data in a portable format (where applicable).

• Restriction / Objection: request we restrict processing or object to certain processing (where applicable).

• Withdraw consent: where processing is based on consent, you can withdraw consent at any time.

You may exercise your rights by contacting us using the details below. We may need to verify your identity before responding.

 

Marketing preferences

You can opt out of promotional emails at any time via the unsubscribe link. If you opt out, we may still send non-promotional messages (e.g., order or account-related emails).

 

Complaints

If you have concerns about how we process personal information, contact us first. You may also have the right to lodge a complaint with your local data protection authority.

 

International Users

Your personal information may be transferred, stored, and processed outside your country, including in the United States, depending on the locations of our service providers. Where required, we rely on recognized transfer mechanisms (such as the European Commission’s Standard Contractual Clauses) for transfers of personal data outside the EEA.

Contact

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

Email: zardpunk@gmail.com
Address: ZardSoft, Minties g. 13-44, 08231 Vilnius, Lithuania